Our Approach

Our Approach

Fostering Human-Technology Teamwork in Health through People-Centered Design

Our mission is to foster human-technology teamwork in healthcare by taking a people-centered approach to health’s greatest challenges. We work with global stakeholders, from village innovators, community volunteers and patient advocates to researchers, clinicians, government and industry. Together we aim to solve the “wicked” health problems that require not just singular scientific advances but innovation in multidisciplinary and distributed teamwork.

Our work is guided by the following principles:

  1. Focus on people, from village innovators, community volunteers and patient advocates to researchers, clinicians, government and industry partners
  2. Design for the entire well-to-well cycle of health, from maintaining wellness to treating medical conditions to return to wellness
  3. Treat health as a complex socio-technical system, not a collection of isolated parts
  4. Foster human-technology teamwork by designing technologies that work with, rather than replace, people.
  5. Emphasize cognitive continuity of care, helping people communicate and collaborate at transitions of care.
  6. Design for continuous ground-up innovation, fostering sharing of solutions across between communities across the globe.

The Design Lab is located within the California Institute of Telecommunication and Information Technology, which gives us freedom to move seamlessly across all the departments, schools, and divisions of the university. Our advisory board includes people from Management, Engineering, Visual Arts, Theater, and the Social Sciences.”